Subprocessor list

Last Updated: 5 September 2024

A subprocessor is a third party data processor engaged by us who has or potentially will have access to or process Your Data (which may contain Personal Information as defined in our Privacy Policy).

Edexia requires any subprocessors who support delivery of Edexia services (see below) to satisfy equivalent obligations as those required from Edexia in its role (as a data processor).

As at the date of this document, the following is a list of the names and locations of Edexia’s subprocessors in the production environment.

Subprocessors who support delivery of Edexia Services

The processors below are used to support the Edexia Service.

Processor

Service provided

Subject matter

Entity Location

External links for additional information relating to security

May Contain Student Personal Information

Google Cloud

All Hosting services

All Your Data, encrypted at rest

Sydney, Australia

Storage Security Access Control;

Supplementary Measures Addendum

Yes

Amazon Web Service

Self Hosted Foundational Model

Student assessment

Sydney, Australia

AWS EC2 Security;

Supplementary Measures Addendum

Yes*

Amazon Web Service

Additional hosting

Operational monitoring

United States

AWS EC2 Security;

Supplementary Measures Addendum

No

OpenAI

Foundational language models

De-identified student assessment

United States

OpenAI Enterprise Privacy;

OpenAI Security

No

*The self hosted foundational model is our own trained and secure method of de-identifying sensitive data within our servers in Australia before sending it to OpenAI, with safety guardrails and robust security measures. For more details, see Security Measures.

Subprocessors who support our internal operations

The subprocessors below provide services to support our internal teams (customer support and engagement, sales and marketing, accounts and billing, technical and professional services) with their processes and workflows in providing you the Services.

Processor

Service provided

Location

Amazon Web Services

Clould service provider

United States, Ireland, Australia, Canada

Google (Google Workspace)

Email and productivity tools

Global

Google (google cloud)

Clould service provider

United States, Australia,

Microsoft (Microsoft 365)

Productivity and communication tools

Global

Heroku

Server Hosting

United States

Zoom

Web conferencing

United States

Github

Issue Tracking and Documentation

United States

Discord

Communication tools

Global

Mailersend (mailersend, mailerlite)

Marketing tools

United States

Linkedin

Marketing tools

Global

META

Marketing tools

Global

Twitter

Marketing tools

Global

 

How to contact us

If you have a query, concern or complaint about the manner in which your personal information has been collected or handled by us, would like to request access to or correction of the personal information we hold about you, or if you would like us to let you know about future changes to our subprocessors, please contact using the details provided below:

Edexia Pty Ltd
Attention: Privacy Officer
7 Pampas Court, QLD 4157, Australia
admin@edexia.ai